If You Need Products,Please Register As A member.Customers Will Have Order Information.To Become A Member,You Only Need Your Name,Email Address And Shipping Address.
Sorry,Can Not.Since There May Be Many Variable Factors On The Day Of Delivery,Such As Weather And Traffic Conditions,Which Directly Affect The Entire Delivery Journey,The Company Can Only Arrange Delivery According To The Company’s Guidelines.For Details,Please See Ordering Instructions Delivery Methods.
After The Customer Completes And Submits The Order,The Customer Will Receive A Whatsapp From Our Customer Service Staff To Your Order Contact Number.If The Customer Choose Bank Transfer,FPS Or Payme,The Customer Must Send The Payment Within 48 Hours Of Submitting The Order,Screenshot To Us.
PHONE/WHATSAPP:(+852) 69903730
Contact Now: https://wa.me/85269903730 To Facilitate Company Accountant Review
After Completing The Order,We Will Not Be Able To Change Any Order Content,So We Kindly Ask Guests To Confirm The Products They Subscribed Before Paying Goods.
If The Orders Is Confirmed Or The Product Has Entered The Packaging Process,If You Want To Cancel The Paid Order,The Customer Can Go To [Member Login] Account>Enter [Order Inquiry/Return Inquiry],Click [Cancel Order],And The Order Will Be Canceled.We Need To Charge 10% Handling Fee Of The Customer’s Order,So We Kindly Ask The Customer To Confirm The Selected Goods And Confirm The Delivery Address Before Paying,Free-Shipping.
If The Order Is Canceled,The Relevant Refund Will Be Arranged According To The Guest’s Original Payment Method,Such As FPS,PAYME,Usually 3-5 Are Needed Working Days,And Ultimately According To The Guest’s Bank Refund Procedure.
Once The Order Confirmed,The Order Cannot Be Canceled After It Has Been Ordered Or Shipped.
If There Is A Shortage After Confirming The Order,The Customer Service Staff Will Contact The Customer Via Whatsapp And List The Name And Number Of Items That Are Out Of Stock, And Refund Amount Process.
[Enter the Discount Code] On The Payment Page,And The Discount Code Will Not be Effective DateAnd Specified Conditions.
If The Customer Has Submitted And Successfully Paid For The Order,But Forgot To Enter The Discount Code For Payment,We Cannot Modify Or Cancel The Order.The Customer Can Keep The Discount Code For Next Time Shopping.
We Currently Offer Three Payment Methods: Bank Transfer,FPS And PAYME.
Bank Transfer:789-642840-883 Hang Seng Bank
FPS: (+852) 69903730 (Mobile Phone Number)
PAYME: http://payme.hsbc/goldish
Customers Must Keep Your Order Receipt And Take Photos.Before Our Company Confirms With the Customer,Please Keep The Goods.For Example: The Frozen Products Need to Be Kept In A Freezer Below -18Degrees Celsius,While Chilled Food Needs To Be Refrigerated -18Degrees Celsius.Inside The Freezer At 4 Degrees Celsius,All Defective Goods Need To Be Notified To Our Company Within The Day Of Receipt So That We Can Make Appropriate Arrangements.
If the Above Information Still Cannot Answer The Customer’s Question,Please Call or Message Us During Office Hours For Assistance.
